Laboratory Testing Through HealthTrackRx
When your provider selects HealthTrackRx to process your laboratory test, we will return results within 24 hours of receipt, helping you receive fast, effective treatment. Our proprietary testing methods feature dependable, accurate results and personalized antibiotic options.
Using molecular testing called PCR, HealthTrackRx identifies pathogens in infections so providers can prescribe treatment quickly and accurately.
HealthTrackRx is an accredited, six-sigma, CLIA-certified laboratory
We have 20+ years of laboratory testing experience
Our laboratory pursues affordable contracted rates whether your insurance is in-network or out-of-network
HealthTrackRx offers a wide range of testing menu options for your convenience and flexibility. We are a trusted laboratory partner for your provider, and our tests have been utilized over 6 million times by healthcare providers nationwide.
Our Testing Menus Include:
Will I Pay?
If you have insurance…
HealthTrackRx testing is paid for by most insurance companies, including Medicare and Medicaid. After your testing, we will submit a claim to your insurance company whether you are in-network or out-of-network. Your health insurance company may send you an Explanation of Benefits (EOB) which is NOT a bill and does not require payment.
We will work with your insurance company to ensure the maximum benefit is applied to our services. If your insurance company requires a balance to be paid, you will receive an invoice from AIT Laboratories (a HealthTrackRx company) within 30 to 60 days after your visit. Please call us at 844-218-3097 to discuss payment options.
If you do not have insurance…
If you do not have insurance, HealthTrackRx offers many payment options. We will send you an invoice for your laboratory services 30-60 days after your visit.
If you are unable to pay your bill, please contact us. We will work with you to find a solution so that you can pay your bill easily and conveniently.
Financial Assistance Program
HealthTrackRx offers a tiered Financial Assistance Program, based on your income and family size. Eligibility is determined according to the Poverty Guidelines noted by the U.S. Department of Health and Human Services. We assist with financial hardship by offering payment plans, allowing for monthly installments.
Learn more about our financial assistance program by clicking here.
No Surprises Act
Under the No Surprises Act, a patient has the right to receive a “Good Faith Estimate” explaining how much anticipated medical care will cost. Patients who do not have health insurance or who have certain types of health care insurance may request a “Good Faith Estimate” of the total expected costs of any heath care items and services before arranging for or scheduling the provision of an item or service, such as a laboratory test. If a patient receives a bill for health care items or services that were provided that is $400 more than a “Good Faith Estimate,” they can dispute the bill.
HealthTrackRx will provide a “Good Faith Estimate” of the cost of laboratory tests that it is requested to perform. To receive a Good Faith Estimate, email HealthTrackRx at [email protected]
For more information about the No Surprises Act and a patient’s right to a Good Faith Estimate, visit cms.gov/nosurprises/consumers, email Federal [email protected], or call 844-218-3097
HealthTrackRx accepts and bills all insurances.
If you have any questions about your bill, please do not contact your doctor.
Call HealthTrackRx at 844-218-3097
HealthTrackRx Billing Contact
If you have questions, please call HealthTrackRx at 844-218-3097 or email our team at [email protected]