After you have received your test results, HealthTrackRx will mail an invoice to your address on file within approximately 30–60 days. Once you have received your invoice, you may access the online portal to make a payment.
If you have not received an invoice from HealthTrackRx, you may not have the ability to access the online payment portal. Your insurance may still be processing the claim, or you may not yet have a balance to pay.
First, please select the correct HealthTrackRx location by clicking the logo that matches the logo on your invoice. For example, if your test was performed at our HealthTrackRx of Georgia location, your invoice will display the Georgia logo – click the HealthTrackRx of Georgia logo to access the correct payment portal.
Next, you will be prompted to enter your Account Number and Access Code. This information can be found on your invoice. The Access Code may be listed on your invoice as a PIN Number. Once the correct information has been entered, you will be granted access to the secure payment portal.
If you would like to verify your login credentials, determine whether you have an outstanding balance, or need assistance accessing the online portal, please call our billing support team at 844-218-3097 (Option 2).
If you have any questions about your bill, please do not contact your doctor.
Call HealthTrackRx at 844-218-3097 (Option 2).