We’re Here To Help

Have questions? Find customer support options here and easily reach our team by calling or completing the form below.

Customer Care Support

Have a sample pickup request or need supplies?

Hours of Operation:
M – F: 8am ET to 8pm ET
SAT: 9:30am to 6pm ET

Patient Billing Support

Are you a patient with a question about your bill?

Hours of Operation: 9am ET to 6pm ET

Sales Representative Support

Do you need local sales representative assistance?

Contact Us

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You’re in good company

Over 10,000 clinicians from more than 5,000 accounts have trusted HealthTrackRx with molecular diagnostic infectious disease testing.

We have provided PCR testing solutions to organizations including:

  • Multiple State Departments of Health
  • Major municipalities
  • Large universities and colleges
  • Government agencies
  • Large hospital systems
  • Telehealth companies
  • Drive-thru testing facilities throughout the country
  • Popular amusement parks

Our Corporate Headquarters

1500 I-35 W
Denton, TX 76207